Terms & Refund Policy

These terms govern your use of the Amelia's by EAT website and the orders, reservations, and memberships you place through it. By using the site, you agree to them.

Orders & pickup

Menu availability, pricing, and pickup times are shown at checkout and may change. We prepare food to order; please pick up within your selected window so it's at its best. If we can't fulfill an item, we'll contact you to adjust or refund it.

Refunds & cancellations, pickup orders

If something isn't right with your order, contact us the same day at (602) 499-5195 and we'll make it right with a remake or a refund. Because food is made fresh, we generally cannot refund completed orders that have been picked up unless there was an error on our part.

Reservations

For larger parties we may require a deposit at booking; the deposit is applied to your final bill. You may cancel or change a reservation up to the cutoff shown when you book (typically 24 hours in advance) for a full deposit refund. Cancellations after the cutoff, or no-shows, may forfeit the deposit.

Catering & events

Catering and full-service events are quoted individually and may require advance notice and a deposit. Cancellation terms are stated on your catering agreement.

Wine club & memberships

Recurring memberships renew automatically until you cancel. You can cancel anytime before the next billing date; we don't refund the current period once it has begun, but you'll keep your benefits through the end of that period.

Gift cards

Gift cards are redeemable for food and goods at Amelia's, are non-refundable, and cannot be exchanged for cash except where required by law.

Contact

Amelia's by EAT · 8240 N Hayden Road, Ste B-105, Scottsdale, AZ 85258 · info@ameliasaz.com