Privacy Policy
Amelia's by EAT ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit our website, place an order, book a reservation, or otherwise interact with us, how we use it, who we share it with, and the choices you have. If you have any questions, email us at info@ameliasaz.com.
Information we collect
We collect information in a few ways:
- Information you give us, your name, email address, phone number, and the details of any order, reservation, wine club membership, catering request, or message you send us.
- Payment information, when you pay for an order, your card details are collected and processed directly by our payment provider. We receive only a confirmation and limited details (such as the last four digits and card type). We never see or store your full card number on our servers.
- Information collected automatically, like most websites, we automatically receive basic technical data such as your device type, browser, and pages viewed, together with cookies used to keep the site working.
How we use your information
- To process, prepare, and fulfill your orders, reservations, and memberships.
- To send you transactional messages such as receipts, confirmations, and pickup or status updates.
- To respond to your questions and provide customer support.
- To operate, maintain, and improve our food, service, and website.
- To send you marketing or promotional messages where you have opted in, and to keep our records and comply with our legal obligations.
Cookies & analytics
We use a small number of cookies that are necessary to keep your cart and session working. With your consent, we also use privacy-respecting analytics to understand how the site is used so we can improve it. You can decline analytics cookies from the banner at the bottom of the page, and you can clear or block cookies at any time in your browser settings, though some parts of the site may not work as well if you do.
Third parties we work with
We share your information only with the trusted service providers who help us run our business, and only to the extent they need it to perform their work for us. These include:
- Square, our ordering and payment processor, which handles online orders and processes card payments securely.
- Email and text-message delivery providers we use to send confirmations and updates.
- Our website hosting and analytics providers.
These providers are permitted to use your information only to provide services to us. We do not sell or rent your personal information. We may also disclose information if required by law or to protect our rights, safety, or property.
Data retention
We keep your information only for as long as it is needed for the purposes described in this policy, for example to fulfill your order, honor a membership, keep accurate business and tax records, and comply with our legal obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it.
How we protect your information
We use reasonable administrative and technical safeguards to protect your information, and we rely on established providers such as Square for payment security. No method of transmission or storage is completely secure, but we work to keep your information safe.
Your choices
- You may request access to, correction of, or deletion of your personal information by emailing info@ameliasaz.com.
- You can unsubscribe from marketing messages at any time using the link in those messages or by contacting us.
- You can manage cookies through the consent banner and your browser settings.
Children's privacy
Our website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the date shown at the top of the page. We encourage you to review this policy periodically.
Contact us
Amelia's by EAT · 8240 N Hayden Road, Ste B-105, Scottsdale, AZ 85258 · info@ameliasaz.com · (602) 499-5195